We are in a dynamic, fast moving situation. This page is St John’s current position and we ask you to visit regularly to see any updates that may occur in the coming days and months.
Updated 12.30am - 17th of June 2020
We will be open for training from 6 July
We are taking a phased approach in order to reflect demand from customers, and using locations where we are able to establish the safeguards necessary to protect your people and ours.
How we're making training safe for you and your delegates
We will be implementing the following measures to keep your delegates and our employees safe:
- If a delegate has any of the symptoms of COVID-19 (e.g. new persistent cough, high temperature, loss or change to sense of smell or taste) they must not attend training. We will provide a free transfer to a future course
- We will implement social distancing measures between everyone at all times during the course and request the same of delegates during breaks. To do this we have reduced class sizes dependent on the size of the room
- There will be hand sanitisation available and regular hand-washing protocols in place
- We will operate a 1:1 delegate to manikin ratio for CPR practice and will maintain our rigorous manikin cleaning protocols
- We have altered our training strategies to ensure that trainers and delegates don’t touch and remain socially distanced during practical sessions
- We will continue to provide gloves for relevant practical sessions
- Face-coverings will not be provided but delegates are welcome to wear their own should they wish.
Where will I be able to train?
We will be opening a small number of key venues across the country in July and intend to gradually increase the number in the coming months (subject to government guidance and customer demand) in order to give country-wide coverage.
This approach will allow us to ensure our new way of training meets our customer’s requirements and government guidelines.
* opens July 20th
I've already booked but my venue isn't listed above - what do I need to do?
If you have booked training in July and cannot see the venue listed above, please email us at firstname.lastname@example.org to arrange a transfer, free of charge, to a course in the future.
We are sorry for any inconvenience this has caused and we are aiming to ensure we have a venue open near you very shortly.
To make a transfer or cancel an existing booking please contact us on:
- For employee training at a St John Ambulance venue, please email: Workplace-Training@sja.org.uk
- For national or key accounts, please email: National-Contracts@sja.org.uk
- For employee/student training at your company venue, please email: OnSite@sja.org.uk
- For first aid supplies, please email: email@example.com
I require training at my premises - will you provide this?
We will continue to do our best to provide onsite training at your premises as long as we have the availability to do so and you are able to provide the required social distancing and infection control measures at your site.
Please send enquiries to firstname.lastname@example.org
Which courses will I be able to book?
As businesses begin to re-open and employees return to work, as well as meeting the demands from key workers who have remained in work throughout, we will be offering:
The expiry of current training certificates and requalification courses
The HSE has announced that if your First aid at work or Emergency first aid at work certificate expired on or after the 16 March and you were unable to access training to requalify due to the coronavirus outbreak, the validity of these certificates can be extended to 30 September*.
The extension applies so long as you are able to:
- Explain why you haven’t been able to requalify.
- Demonstrate what steps you have taken to access the training, if asked to do so.
You should book onto requalification training as soon as you are able to.
*This applies to England only.
How can I support the vital work of St John Ambulance at this time?
If you would like to support the live-preserving work of our volunteers and employees at this time, please donate at https://www.sja.org.uk/donate.
You can also help us by choosing to transfer your training to a later date, rather than processing a refund at this financially challenging time for the charity.
Thank you for your support to help us make the difference between a life lost and a life saved.
Where can I get practical first aid advice, refresh my skills or purchase first aid supplies?
- Access free online advice at https://www.sja.org.uk/get-advice/
- Download the free First Aid App at https://www.sja.org.uk/get-advice/free-first-aid-app/
- We continue to supply first aid kits, consumables and defibrillators. More information is online at https://www.sja.org.uk/first-aid-supplies/
St John Ambulance recognises the need for first aid in response to those requiring swift medical interventions remains, despite the current COVID 19 situation. It is important that people in the community have these potentially life preserving skills. Especially at a time of great pressure on our public health services.
HSE statement in full
The Health and Safety Executive (HSE) is aware that people holding Offshore Medic (OM), Offshore First Aid (OFA), First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) certificates nearing expiry date, might experience disruption to access to requalification training as a result of events or circumstances generated by the coronavirus pandemic
HSE’s current guidance on the Health and Safety (First-Aid) Regulations 1981:https://www.hse.gov.uk/pubns/priced/l74.pdf and the Offshore Installations and Pipeline Works (First-Aid) Regulations 1989 https://www.hse.gov.uk/pubns/priced/l123.pdf is that those holding an OM, OFA, FAW or EFAW qualification should undertake retraining before their original certificate expires and HSE strongly recommends that employers, and individuals holding those qualifications should plan for requalification training well in advance of expiry dates.
If however requalification training is prevented for reasons associated directly with coronavirus or by complying with related government advice, it is reasonable and practical to extend the validity of current certificates by up to 3 months. Anyone taking advantage of this extension should be able to describe clearly their reasons for delaying requalification training, and demonstrate steps they have taken to undertake the training, if required.
This guidance comes into effect for certificates expiring on or after 16th March 2020. HSE will review this matter over the coming months and will issue further statements as necessary.